How do I login?

As a Plexus Ambassador, you will order your products in your “Back Office“.  To get to your Back Office, go to your website and click on the “Ambassador Login” link in the top right-hand corner.  A page with two login boxes will appear.  Enter your Ambassador Number and Password.

You will then see your “Dashboard”.  This will display company announcements, as well as Customer Service contact information.

How do I make an order?

Login to your Back Office, then click on Shopping tab, then click on New Order.  Add the products you’d like from the menu on the left.  Be sure that your order is over 100PV if you will be the only one ordering from your website for the month.  Click on the Paymentbutton when you’re done to make sure the order is processed.

Using the Products

LISTEN to your body. The first time that soda tastes funny… do NOT keep drinking it. The first bite of that doughnut or cookie or bread that tastes “off”… spit it out and don’t try it again. Those things aren’t healthy for us. Plexus is a TOOL to get us healthy. When it starts working… Listen and act accordingly.  You didn’t get unhealthy and gain your weight overnight… it’ll take some time to get things balanced again!  Give the products time to work!

Click here How to use the products

How to add/delete payment types

Just login to your Backoffice, go to Account Services and then Manage Cards.  There you can add or delete cards, update them, etc.

How to pay your renewal if it didn’t happen automatically

Just login to your backoffice, go to shopping cart and look for “Annual Renewal” in the tabs across the top.  Click there and go through the shopping cart to finish paying 🙂

How to see how much your check will be:

Monthly: When Monthly Financial Reports are posted (usually about a week before they are due to pay out on the 15th), login to your Backoffice, hover your cursor over “Reports” and click on “Commission Summary“.  Below the graph you’ll see a Box that has Monthly Bonus and Weekly Bonus tabs.  Monthly Bonus is the default.  Just click on that month and it will bring up another page with detailed information on the check you’ll be receiving on the 15th (if you are due one).

Weekly: To see your Weekly Bonus, just click on the Weekly Bonus tab and then click on the week you’d like to see.

What is PV?

PV, or Personal Volume, is all the sales volume you produce from your website in a month.  The company only requires you to have 100PV per month to receive commissions and bonuses, and most of the time the product that you yourself are using will fulfill this.  But the company included another way for you to fulfill your 100PV each month- any orders that come through your website by your retail and/or preferred customers counts toward your monthly PV!

Remember- each month starts over on the first of the month.

How to Check your Current PV

To find out your current PV status, login to your Backoffice and check the Dashboard… in the lower left corner you’ll see a box called “Qualifications”.  There are two buttons there:  PV and Backup Order.

To check your current PV (what has been sold from your website since the start of the current calendar month), click on the button and it will show your current PV.

If both buttons are green, that means you have a Backup Order in place and are qualified to receive a check (if you have earned one) AND you have the minimum of 100PV from your website for the month.

If they are RED, then you need to set up a BackUp Order and you need to get your 100PV order in to be qualified to receive a check if you have earned one.

What is a Backup Order (Convenience Order)?

A Backup Order is an autoship that just ensures that you qualify for a check if you are due one.  It’s there as a “back up” in case something happens and you forget to order during the month, or you have no customers order during the month.  You always want to make sure you have your minimum 100PV order each month to receive a check, and this just ensures that that will happen.  It is no longer required to be in place to receive a check, though!

It needs to be set to a minimum of 100PV (NOT dollars) so when you create it, make sure you check the PV amount!

To set up your Backup Order, click on the Shopping tab, then on the Backup Order, then click on the box that says Add New Backup Order.  There are several pre-packaged ones to choose from, or you can create your own.  If you create your own, make sure it’s a MINIMUM of 100PV (not dollars) or it won’t qualify.

You can edit your Backup Order whenever you need to.  You can change the default date that your Backup Order is shipped, from the default 25th of the month, to any date you choose.  The 28th is the last day of the month you can choose, since all months have at least 28 days.  You can set it to CONDITIONAL or UNCONDITIONALCONDITIONAL means it will only ship if you don’t have at least 100PV in orders from your website by the date you have it set to ship.  UNCONDITIONAL means it will ship regardless of how much volume has already gone through your website this month.  It’s for people with lots of customers who don’t want to go in and make a manual order each month.  You can change the default credit card that the order will be charged to.  You can change the address it’s shipped to (but remember- it HAS to be the same address as the billing address on your credit card!).  You can change the email address that the confirmation is sent to, as well.

Go to your Back Office, click on the Shopping tab and then the Backup Order.  Click the Edit button, then click Continue.  Make your changes.  Click on Update and you’re now in business!

If you have it set to UNCONDITIONAL and need to turn it off one month, simply click on the edit button and delete it.  You can reset it next month.